We understand that sometimes returns and refunds are necessary, and we want to make sure that our customers have a smooth and easy experience while protecting our brand from fraud and scams. Therefore, we have developed the following policies:
- Returns: We accept returns within 30 days of the date of purchase, provided that the item is unused and in its original condition with tags and labels intact. Any items that are damaged, altered, or used will not be accepted for return. The customer is responsible for the shipping cost of the return unless the item is defective or damaged upon arrival.
- Refunds: Refunds will be issued in the original form of payment within 7 business days after we receive the returned item. Refunds will be issued for the original purchase price minus any shipping charges. If the item is returned due to a defect or damage, the customer will be refunded the full purchase price, including any shipping charges.
- Fraud and Scams: We take fraud and scams seriously and reserve the right to refuse a return or refund if we suspect fraudulent activity. We may request additional information or documentation to verify the identity of the customer and the legitimacy of the return. We may also decline to process a refund if we determine that the item was not returned in its original condition or if we suspect that the item was used or damaged after it was delivered to the customer.
By making a purchase from our store, you agree to abide by these return and refund policies. We reserve the right to update these policies at any time without notice. If you have any questions or concerns about our policies, please contact our customer service team for assistance.
For more information contact us at [email protected]